CANADIAN CLOTHING BRAND

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FAQ

If the email comes from support@loyalfitness.com, it really is us. If it comes from any other address, it is not us. Please be careful.

Please refer to our refund policy by clicking here: Refund Policy and Help Center

Please refer to our refund policy by clicking here: Refund Policy and Help Center

We’re sorry you received a damaged item. In this rare case, please send a photo of the damaged product to support@loyalfitness.com, along with your information.

We’ll be happy to help you find a solution.

Yes! Please just make sure all the information is entered correctly before finalizing your order.

We use high-quality, ultra-soft, slightly textured fabrics that are both durable and gentle on the skin, to ensure maximum comfort.

On top of that, for every order placed in Quebec, we donate a few cents to UNICEF to support sick children and their families. It’s our way of giving back to the community while offering you clothes you’ll love to wear.

Loyal Fitness is proud to release new collections every season.

Once your order is confirmed, it goes almost immediately into processing, then it is sent to the warehouse for shipping. To get your order to you as quickly as possible, no changes are possible at this stage. To change the shipping address of an order that has been placed but not shipped, contact us as soon as possible at support@loyalfitness.com! To buy additional items, please place a new order on our site.

Write to us

Get in touch!

We’re here for you.
Whether you have a question about your order, sizing, delivery, a return… or you just want to say hello — we’d love to hear from you.
Our team is here to help, whatever you need.

⏳ We reply within 24 to 48 hours (Monday to Friday).

📦 A question about your order?
Please include your order number so we can help you faster.